Booking and Returns Policy

Car Booking Terms and Conditions
The Online Booking Terms and Conditions below are applicable as of February, 20th 2019.

We ask you to read our Online Booking Terms and Conditions as you will be asked to confirm that you have read and understood these as a part of our Terms and Conditions before your booking can be confirmed.

Following these guidelines will help you to: (i)understand what you can expect from us during the booking process; (ii) get the key information on booking; (iii)understand what we need from you in order to complete your booking successfully.

1. Online Booking Process
The following are the main steps to making an online booking:

i. First Step: Selection of the service
Enter your rental criteria in the online booking form including rental dates, rental locations and choice of vehicle.

ii. Second Step: Lomak Adventure’ s Car Rentals
Based on the criteria you provide, Lomak Adventures will provide you with several offers matching your request.
The ‘offer’ is defined as: – a service, which includes a selected vehicle category available for a chosen duration with selected options (if any) and a rate, which can be either a prepaid rate or a pay on arrival rate.
You will then be asked to select the offer that best fits you.

iii. Third Step: Acceptance of the offer
You will then be able to add extras or additional protections by clicking on the desired items. The cost of each selected items will be added to the final price of your rental.

iv. Fourth Step: Confirmation
Once you have completed your booking, You will be required to click on the “check out” box to temporary book the selected offer.

v. Fifth Step: Confirm Booking Order
After filling in your customer details, you will be asked to book your order. For that purpose, you will be invited to read the applicable Terms and Conditions of Hire and if you agree to these terms, you will then be able to finalize your booking by clicking on the “Place Order”